Privacy Policy 
Last Updated on Dec 1, 2020
Overview :

1.Introduction
2.When do we Collect Information?
3.How to protect our Information?
4.Information We Collect
5.Use of Information We Collect
6.Google
7.Sharing Information with Third Parties
8.Rights and Information of Subscribers
9.Advertising
10.Opt-Out Options
11.Security and Account Access
12.California Online Privacy Protection Act
13. How does our site handle Do Not Track signals?
14.COPPA (Children Online Privacy Protection Act)
15.Fair Information Practices
16.CAN SPAM Act
17.Applicable law
18.Changes to this Privacy Policy
19.Contacting Relentless Media Labs Private Limited

This privacy policy has been compiled to better serve those who are concerned with how their‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

1. Introduction

Relentless Media Labs Private Limited ("we" or "us") respects your privacy. This Privacy Policy explains the collection, use, and sharing of information from or about you in connection with your use of the Services. 

By viewing any Content or otherwise using the Relentless Media Labs Private Limited Services, whether you are a subscriber, other registered user, or a visitor who has not subscribed to or registered for the Services, you consent to the collection and use of information from or about you as explained in this Privacy Policy. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you may not use ourServices.

2. When Do We Collect Information?

We collect information from you when you register on our site, subscribe to a newsletter, fill outa form or enter information on our site.

3. How to protect our information?

We do not use vulnerability scanning and/or scanning to PCI standards. We use regular MalwareScanning and not an SSL Certificate because no payment information is collected.

4. Information We CollectWe may collect the following information from or about you:

The information we learn from customers helps us personalize and continually improve your experience and is used for subscription purposes. Here are the types of information we gather.

(i)Customer Account and Subscription Data: This includes information you provide to create your account with us or subscribe for events, webinars, surveys, etc. and may include, first and last name, billing information, a password and a valid email address.

(ii) Service Data: When you visit our websites and use our Services, we receive information either voluntarily entered by you or others, or passively logged by the application/website itself.

We may also collect usage and log data about how the Services are accessed and used, including information about the device you are using to access the Services, IP addresses, location information, language settings, what operating system you are using, unique device identifiers and other diagnostic data to help us support and improve upon the Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests. We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses www.rootamittal.com and/or www.learnwithroota.com  

(iii) Do we use ‘cookies’? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. 

We may also use trusted third-party services that track this information on our behalf.You may choose to have your computer warn you each time a cookie is being sent, or turn off all cookies. If the cookies are turned off, some of the features that make the website experience more efficient may not operate properly. 

(iv) Third Party Data: We may receive information about you from other sources, including publicly available databases or from third parties from whom we have purchased data, and combine this data with information we already have about you. We may also receive information from other affiliated companies that are a part of our corporate group. 

This third-party data is obtained for our legitimate business interests and helps us to update, expand and analyze our records, identify new prospects for marketing, and provide products and services that may be of interest to you. We do not sell, trade, or otherwise transfer to outside parties your Personally IdentifiableInformation unless we provide users with advance notice. 

This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

(v) Third-party links : Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.

(vi) Location Information: We collect your location-based information for the purpose of providing and supporting the Service and for fraud prevention and security monitoring. 

(vii) Other necessary Information:  We may also require the following information in order to provide better services to you:
●Information about the educational institution, and its details;
●Information about how the user uses the websites, including the quality/quantity of services being taken by user, time period for which services are being taken, internet connection, meetings taking place;
●Information in relation to the messages, interactions via video/audio calls, recordings, and any other information needed to provide technical support(viii) Information from Other Sources: We might receive information about you from other sources and add it to our account information. 

(ix) Usage and Log Data. We collect information when you use our Services or view our advertising outside of the platform. Examples of this information may include your IP address, device, browser and software characteristics (such as type and operating system), location (which may include precise location data), activity on the website. 

(ix) Third-Party Data. We may collect information about you from other sources, such as data aggregators, public databases, and our business partners. Examples of this may include information (whether identified, de-identified or anonymous, and whether collected online or offline) about your interests, demographic data, purchasing behavior, and your activities online(such as websites visited and advertisements viewed).We may combine the information we collect from or about you and use it in the manner described in this Privacy Policy or as otherwise permitted by law.

5. Use of Information 

We CollectWe use the information we collect from or about you in order to help deliver a first-class user experience. 

Our use of this information may include the following:
●We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
●create and administer your account
●contacting you, including for promotional purposes;
●To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
●customizing the Content and advertising you view and evaluating how well the Content and advertising perform;●Facilitate and improve the usage of services subscribed
●customizing recommendations;
●conducting research;
●compiling aggregate data for internal and external business purposes;
●Analyze data, including through automated systems and machine learning to improve ourServices and/or your experience
●preventing potentially illegal or harmful activities, including fraud;
●protecting your and our rights;
●other uses in accordance with our Terms of Use; 
●Provide you information about your use of the Services and benchmarks, insights and suggestions for improvements; and
●any other purpose that is disclosed to you at the time we collect the information or that is related to a request made by you.
● To improve our website in order to better serve you.

6. Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles which are put in place to provide a positive experience for users.https://support.google.com/adwordspolicy/answer/1316548?hl=en .

Relentless Media LabsPrivate Limited uses Google AdSense Advertising for our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. 

Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Re-marketing with Google AdSense
• Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the GoogleAnalytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

7. Sharing Information with Third Parties

We may share information collected from or about you with third parties as explained further below, including business partners, social networking services, service providers, advertisers, and other companies that are not affiliated with.

a.Social Networking Services. When you choose to share information with social networking services about your activities on the websites Services, information about you and your activities will be shared with that social network.

b.Service Providers. We may share the information collected from or about you with companies that provide services to us and our business partners. 

c.Your Browsers and Devices. We may work with service providers who use information collected from or about you to help us identify the browsers and devices you use for various purposes, including for targeted advertising, analytics, attribution, and measurement purposes. For example, these service providers may use your activity on one browser or device to serve you with more tailored advertising on another browser or device. 

d.Advertising-Related Service Providers. We may share the information collected from or about you in encrypted, aggregated, or de-identified forms with advertisers and service providers that perform advertising-related services for us and our business partners in order to tailor advertisements, measure and improve advertising effectiveness, and enable other enhancements. This information includes your use of the website ofwww.rootamittal.com and www.learnwithroota.com, websites you visited, advertisements you viewed, and your other activities online.

e.To Protect Your or Our Rights. In some instances, we may disclose information from or about you without providing you a choice. For example, we may disclose your information in the following ways: to protect the legal rights of Relentless Media Labs Private Limited and our affiliates or partners, and each of our respective equity holders, directors, officers, employees, agents, and business partners; to protect the safety and security of users of the our Services or third parties; to enforce our Terms of Use; to protect against fraud; for risk management purposes; and to comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required. If you notify us that you believe your legal rights have been violated by our website, we may provide the information that you provide to us to others to the extent that we believe it is necessary to evaluate and respond to your complaint.

f.When You Choose to Share. In addition to the sharing described in this Privacy Policy, we may share any information from or about you with any party when we have your consent or when you otherwise choose to share such information. 

8. Rights and Information of the Subscribers

Subscriber of our websites has a right to alter, correct or update his personal or non-personal information including details about your account, payment information and other related information. Deletion of personal information may be requested by you as and when required via e-mail. 

We would attempt to respond to all requests relating to such issues in accordance with law. We retain the right to reject any unreasonable or unrealistic requests, requests that could expose us to fraud in any manner or require unnecessary technical support. We promise to prevent and take measures in order to dispose off any personal information of the user when not required. You will be able to change your personal information by emailing the changes to us athello@learnwithroota.com .

9. Advertising

We advertise our services to both on its website as well as on other platforms and services. We also display advertisements from other companies on the websites, often enabling users to interact with the advertisements or click through to websites or other properties owned or operated by other companies. This section provides additional information about the collection and use of information from or about you in connection with such advertising.Viewing Ads. 

 When you view an advertisement, whether or not you click on it, or when you interact with an advertisement, the advertiser, advertising technology companies, and service providers that perform advertising-related services for us and our business partners may collect information from or about you. The information practices of these third parties are governed by their own privacy policies and are not governed by this Privacy Policy. 

Please be aware that we does not notify you when you have chosen to click through to another website or property when using our Services. We recommend that you familiarize yourself with the privacy policies of such websites or properties to determine how they use or share any information they separately collect from you.

10. Opt-Out Options

Users can set preferences for how Google advertises to you using the Google Ad Settings page.Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on. Users have the following choices regarding how we and third parties use certain information collected from or about you. Opt-Out from Promotional Communications. 

You may opt out of receiving promotional communications from our website by accessing your account. You may also opt out of certain promotional communications by emailing us at hello@learnwithroota.com and we shall unsubscribe you from our promotional content. 

Please note that you cannot opt out from receiving all communications from the website, including administrative messages, service announcements, and messages regarding the terms and conditions of your account because those may contain important information.

11. Security and Account Access

We use a variety of physical, technical, and administrative measures to safeguard information in our possession against loss, theft and unauthorized use, disclosure, and modification. 

For example, we take steps to limit access to sensitive information from or about you to the employees, agents, and contractors of our websites who have a legitimate business reason to access such information. Please note that there is always a possibility that a breach in data transmission or storage may occur. 

We want you to feel confident in our security when using the Relentless Media LabsPrivate Limited Services, but we cannot guarantee the security of any information from or about you at all times. Please note that if you allow others to use your account, they may be able to view information about your account.

12. California Online Privacy Protection Act

We abide by the CalOPPA for providing the services under the website www.rootamittal.comand www.learnwithroota.com . CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. 

The law’s reach stretches well beyondCalifornia to require any person or company in the United States (and conceivably the world)that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. 

– See more at:http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:a.Users can visit our site anonymously.b.Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.c.Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

13. How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a DoNot Track (DNT) browser mechanism is in place.


14. COPPA (Children Online Privacy Protection Act)

We are compliant of COPPA and the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. 

The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.

15. Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. 

Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

-We will notify you via email within 7 business days. 
-We will notify the users via in-site notification within 7 business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

16. CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

a.We collect your email address in order to send information, respond to inquiries, and/orother requests or questions 

b.To be in accordance with CANSPAM, we agree to the following:• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.If at any time you would like to unsubscribe from receiving future emails, you can email us athello@learnwithroota.com and we shall promptly remove you from all correspondence.

17. Applicable Law

Relentless Media Labs Private Limited is headquartered in Gurgaon, Haryana, India and theServices are intended for mainly education related fields in India and across the globe. By viewing any Content or otherwise using the services, you consent to the transfer of information throughout India to the extent applicable, and the collection, storage, and processing of information under Indian laws.

18. Changes to this Privacy Policy

From time to time, we may revise this Privacy Policy to reflect changes in the law or theServices or for other reasons. Therefore, it is important to check the effective date posted at the top of the Privacy Policy each time you visit the www.rootamittal.com and www.learnwithroota.com websites to ensure you are familiar with our most updated policies. 

19. Contacting Relentless Media Labs Private Limited

At Relentless Media Labs Private Limited, we are committed towards ensuring that disputes between Us and the Users of www.rootamittal.com and www.learnwithroota.com platform are settled amicably by way of the dispute resolution mechanisms and procedures. 

However, in the event that You wish to contact us, you may proceed to do so by reaching out to customer support at hello@learnwithroota.com. If there are any questions regarding this privacy policy, you may contact us using the same information. Thank you for taking the time to read this Privacy Policy.

We hope you enjoy the RelentlessMedia Labs Private Limited Services!
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